We have answers for your frequently asked questions. C&C Refrigeration Inc. in Waxahachie can answer all your HVAC-related questions. Before you get on the phone, check to see if we already responded to your question online. If you don’t see your question on the list or want more information on a particular topic, give us a call at 972-938-0033. Our experts can offer you the information you’re looking for in an instant. Why is regular maintenance important? Just like you need to take your car in to the shop for regular tune-ups, such as oil changes or checking out potential issues, your home comfort system should be subject to the same kind of attention. Scheduled maintenance by a trained technician provides numerous benefits to your HVAC equipment, which can help your systems perform efficiently and prevent costly breakdowns. How much will a Lennox product cost? Call C&C Refrigeration Inc. at 972-938-0033 to get a comprehensive quote on Lennox equipment. What is two-stage heating? Two-stage heating allows the furnace to heat at two levels of output: high for cold winter days and low for mild ones. About 80 percent of the time, your home’s heating requirements can be met when the furnace is left on the low setting, enabling your two-stage unit to work for longer periods of time. Two-stage units also offer more even heat distribution, fewer temperature swings, quiet operation, increased air filtration and energy efficiency. How does Precise Comfort™ technology work? Lennox’s Precise Comfort™ technology is an operating and control system that permits a furnace to adjust heat and airflow by amazingly small amounts, as low as a 1 percent change. The system is automatic and operates similar to cruise control, making adjustments gradually to meet your comfort demands with energy efficiency. How will my new furnace work differently from my old one? Depending on how old your previous furnace was, you could experience a variety of differences. Furnaces today are developed to give more even and efficient heating than ever before. Modern furnaces also better regulate temperature and air flow, moving more air over the heat exchanger than older furnaces. Additionally, new furnaces are designed to work with other high-efficiency HVAC products, such as air conditioners. The air conditioner blowers provide your heating system an extra lift so it can deliver cool air around your home efficiently. Special features like variable speed motors will also help decrease noise associated with operating your equipment and easily meet your family’s airflow needs. What energy efficiency standard should I look for in an air conditioner in Waxahachie? The Department of Energy recently boosted the minimum efficiency levels for air conditioners, heat pumps and packaged units created after Jan. 1, 2015, since heating and cooling contributes significantly to a home’s total energy usage. The requirements vary by region, so call C&C Refrigeration Inc. for the efficiency standards for Waxahachie. How can I reduce my energy costs? Lennox carries a number of HVAC products with high efficiency ratings, which can help lessen the amount of energy they require to operate. Aside from picking products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you can think about the following: Maintenance – ensuring your system receives regular maintenance by a trained expert can keep your system running at its peak performance. Zoning – zoning systems allow you to only heat or cool only certain areas of your home, so you won’t have to pay to heat or cool spaces that you don’t usually use. Programmable thermostats – using a programmable thermostat allows you to set the temperature in your home around your schedule. They can be programed to give you the comfort you desire when you’re home, and increase or decrease the temperature while you’re not around, helping you save on heating and cooling costs. Why should I buy from Lennox? There are a number of reasons to choose Lennox, but the top three are: You know and trust the name – Lennox is well-known around the world for its quality home comfort products. Innovation and high quality – Lennox is an industry leader, providing a complete line of innovative solutions for your home comfort needs. Commitment to excellence – We are devoted to providing customers not only quality products, but also quality service. You can trust Lennox dealers, like those of us at C&C Refrigeration Inc., to help you identify the right system for your home, expertly install it, and keep it working smoothly every time. What can I do to improve my home’s indoor air quality? Increasing your home’s indoor air quality starts with four basic strategies: Eliminate – poor indoor air quality leaves your home full of with air pollutants floating around your home, so to improve IAQ, the first step is to get rid of as many pollutants as possible. You can easily do this is by cleaning and vacuuming at least once a week, frequently washing linens and storing cleaning products safely. Ventilate – proper insulation is great for keeping your home warm in the winter and cool in the summer, but it also makes it harder for airborne pollutants to escape. Products like our Healthy Climate® ventilation system help swap out stale air for fresh, filtered outside air. Clean – good ventilation and frequent cleaning are a start, but Healthy Climate® air filters, germicidal lights and PureAire™ purification systems take your IAQ to the next level by holding microscopic particles, killing germs and removing particles and germs while destroying chemical vapors. Monitor – programmable thermostats will help you keep an eye on the humidity levels and temperature to help prevent particles and germs from piling up and keep your home comfortable. How can I find out which indoor air quality product will is right for my home? Our Healthy Solution Finder lets you select details specific to your family and home and will help you find equipment best suited to meet your needs. You may also consult with C&C Refrigeration Inc. experts who can make a recommendation based on their evaluations of your home and current indoor comfort system. How does an air conditioner work? Most homeowners believe that air conditioners make it cooler in your house, but it actually removes the heat from your house, directing the hot air outside. That hot air flows across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing the hot air outside. This process continues until the indoor temperature reaches the desired level that you set on your thermostat. What is the minimum energy efficiency standard for air conditioners in my state? Due to the amount of energy used by heating and cooling systems, the Department of Energy (DOE) raised the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined regionally and carry varying requirements based on your location. C&C Refrigeration Inc. can help answer any questions you may have regarding these minimum requirements and let you know what choices are available when you’re searching for a replacement system. How can I confirm the model and serial numbers for my cooling unit? You can find these numbers on a nameplate or sticker that is near your system’s service panel. The sticker should be white with black letters and have both of these numbers located around the top of the sticker. M/N stands for model number while S/N is your serial number. What size equipment do I need for my home? There are a few ways to determine what size system is the best fit for your home, but the most reliable way to size a system is by having your local C&C Refrigeration Inc. technician come out and perform a load calculation. This calculation considers your home’s: square footage, insulation value, amount of insulation, and a number of other factors. Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively? Yes, because dirt and other debris can hinder your system’s ability to work efficiently. For heat pumps, it is common to have frost or ice on them during the winter, but they also are built with defrost controls to ensure they work efficiently in those types of conditions. What is two-stage cooling? Two-stage cooling means that your cooling unit has two levels of operation. When summer is its warmest, the high setting is used, and when it’s cooler or more mild, it operates on the low setting. Typically, the lower setting will take care of your cooling needs, but even when the high setting is in use, you may not realize it because it can maintain such even temperatures for your comfort. This also means a quieter cooling system, greater efficiency and enhanced humidity control. Why is my system freezing up? When your cooling unit freezes up, there are a couple of reasons why it could be doing so. The most frequent reasons include: dirty filters, low refrigerant, a dirty evaporative coil and a faulty blower motor or relay. A dirty filter is something you can take care of as a homeowner, but the others need to be fixed by a professional like those at C&C Refrigeration Inc.. Contact them at 972-938-0033 with any further questions you may have. What is the best thermostat to use for my cooling system? Picking the best thermostat for your cooling system comes with a lot to think about. That’s why it’s nice to have such a wide variety of choices from C&C Refrigeration Inc.. Whether you’re looking for a programmable or non-programmable thermostat or want to join the smart home trend, there are various thermostats that you have to choose from. Some thermostats will depend on what type of heating and cooling system you have, but the experts at C&C Refrigeration Inc. will be able to help determine what options meet your needs and your budget. What is a heat pump? Heat pumps can be a little confusing due to their name, but they actually take care of both your heating and cooling needs throughout the year. When it’s hot outside it works like an air conditioner in that it removes heat from your home, but when it cools off, the process gets switched around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and could produce up to two or three times more heat than the energy it uses. When replacing the outdoor unit, should the indoor unit also be replaced? Of course we suggest you also replace your indoor system, but this is why: All outdoor cooling systems have a matching indoor unit that they are created to work with to ensure efficient performance. When they aren’t paired with the other part as a total system, efficiency may suffer. As with most products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These developments most importantly include improved heating and cooling efficiency, but also involve improved air handling, filtering and noise pollution reduction to name a few. Heating and cooling systems that are more than 10-15 years old normally need to be replaced. Not only do they consist of outdated technology, but they are also less efficient than today’s models. Buying a new indoor unit at the same time means you’ll have a matched system to provide you with better comfort and efficiency for years to come. How can I tell if my solar HVAC system is performing to its full potential? The communication module on your SunSource® Home Energy System sends the system’s performance records for each module to a website. You may visit this website to learn about the system’s status, energy production and environmental benefits. The site also shows real time updates of carbon offsets. Is an Internet connection necessary to use the SunSource® communication module? Yes, an Internet connection is required for you to take advantage of the online monitoring system, which includes viewing energy production and environmental benefit information. The system’s performance-monitoring website is provided by an independent third party, Enphase Energy Inc., and the monitoring service is provided free of charge for five years. Should I clean my solar modules? In most areas, rain will naturally clean the solar modules. If you live in a dusty or industrial area, periodically spraying the modules with water could help improve performance. However, detergents and high-pressure hoses should never be used to wash solar modules. What is the best thermostat for my heating and cooling system? The best thermostat for you depends on your heating and cooling equipment. C&C Refrigeration Inc. offers programmable and nonprogrammable thermostats that can help improve the efficiency of your HVAC systems. Browse our available products or contact us at 972-938-0033 to learn more. How can I control my energy bills? Heating and cooling can make up a significant amount of your utility expenses. The innovative and high efficiency heating and cooling products available from Lennox® can help decrease these costs. If you’re looking for a new heating and/or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of product efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, consider these additional factors: 1. Is your equipment regularly maintained? Whether it’s a furnace or air conditioner, HVAC systems will opperate more efficiently after regular maintenance checks. 2. Do you need a zoning system? If there are parts of your home that are rarely used, a zoning system will allow you to heat or cool only the commonly used spaces of your house. 3. Are you taking advantage of a programmable thermostat? According to the U.S. Department of Energy, programmable thermostats may reduce your heating costs by up to 35 percent, and your cooling costs by up to 25 percent. What are the benefits of zoning systems? Zoning systems give you the the comfort of sectioning areas of your house and control the temperature differently in each part of your home. Zoning tends to be ideal for when you have spaces of your residence that are infrequently used or when you and your family are constantly in disagreement of the perfect temperature for the house. Zoning systems are almost noiseless and efficient, giving you more control over the comfort of your family home. Find out more about the equipment available from C&C Refrigeration Inc..